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Privacy Policy

Petkit Australia is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for you. The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us. Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you the means to voice any questions or concerns you may have.

Personal Information

Petkit Australia collects personal information for the purposes of carrying on its business as an online platform for the sale of goods and services (including on behalf of third-party merchants). The type of information we collect will vary depending on the nature of your dealings with Petkit Australia. Personal information that we generally collect may include your name, address, email address, telephone number and payment details. There are two main ways we collect information about you:

If you are not or do not log in as a Petkit Australia Member

Whenever you visit the Site, our servers automatically record information about your usage of the Site, such as the time of your visit, its duration and the pages you visit. This is to help us understand what parts of the Site our users enjoy the most and to help us ensure that advertisements on the Site are most directly relevant to your interests. If you have not identified yourself on the Site, such as by registering for Membership or logging in as a member, the information we collect about you remains anonymous.

If you log in as a Petkit Australia Member

When you first register for membership, we collect information from you such as your email, name, suburb, and will continue to add to your member profile as you interact more on the Site, for example, if you enter a competition.   Once you have become a registered member, we collect personal information about you in order to provide you with the full benefits of Membership. It will also enable Petkit Australia to bill you and contact you, where necessary, concerning your use of the Site. Petkit Australia will also use and analyse the information it collects so that it can administer, support, improve and develop our business. In particular, Petkit Australia may contact you for your views on the Site and also to notify you about changes or developments to the Site and services. If you have consented, we may also use your information in order to advise you about other products and services which we offer.

How we preserve your privacy

Petkit Australia will maintain any information in strict confidence and only use this information in connection with the aforementioned purposes, including providing your relevant details to third party merchants for either (i) the delivery/provision of goods or services ordered or (ii) for the redemption of vouchers you bought. Petkit Australia does not collect sensitive information beyond information outlined above about users.

Security of Your Information

Petkit Australia takes all reasonable steps to ensure that sensitive information that Petkit Australia collects is only accessible by authorised persons and there is no misuse of personal information. We will retain your information for a reasonable time or as long as the law requires. No transmission over the Internet can be 100% secure and although Petkit Australia will take reasonable steps to protect information transmission, Petkit Australia cannot guarantee the integrity of transmission over the internet and to the maximum extent permitted by law, Petkit Australia will not be liable for any breach relating to information transmission.

Third Parties

Your personal sensitive information and data is only shared with third parties at your direction or in connection with your use of the Site (including in relation to your purchases of goods/services and/or vouchers) or as is required or permitted by law. This may include instances where we are required to transmit personal information according to instructions received from a law enforcement agency or other authorised body. Where Petkit Australia does make information or data available to certain authorised agents of Petkit Australia, it will do so only in connection with the operation of the Site and Petkit Australia will ensure that they apply the Petkit Australia Privacy Policy or in applicable statutory or common law requirement. Petkit Australia will not pass your information on to advertisers except with your permission.

Changing Your Information

If you are a Petkit Australia Member, you are able to view and amend your Personal Information stored by Petkit Australia at all times. Petkit Australia will not amend your personal information except at your direction.

Changes to this Policy

Petkit Australia may amend this Privacy Policy wholly or partly from time to time without providing notice. The amended Privacy Policy will be effective from the time it is uploaded on the Site.
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